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Telco Strategies to Tap into the Enterprise Opportunity in Africa and the Middle East

Being historically the playing ground of IT vendors, telecom operators are accelerating their expansion into the enterprise ICT market, which is gaining traction in Africa and the Middle East (AME). To succeed, telcos need to transform into integrated ICT service providers and craft a holistic strategy that supports their transformation and that they can harness to monetize and maximize the enterprise segment opportunity in AME. Key components of such a strategy include the B2B customer segments to target, the organizational structure to put in place, the technical strategy and the product and sales approach.
Key Findings
- Economic growth in AME will fuel an increase in the number of businesses in the private sector and continue to foster the emergence of regional and local giants, driving up demand for business ICT services.
- We project enterprise ICT service revenue to account for more than 40% and 25% of total ICT service revenue in MENA and Sub-Saharan Africa, respectively, by
Telco enterprise ICT services definition and overview
Assessing the enterprise opportunity in AME
Regional case studies
MTN South Africa
Orange Senegal
Etisalat UAE
International case studies
Telefonica
Vodafone
ATandT
Key findings and recommendations
Appendix: acronyms and definitions
About Pyramid Research
For nearly 25 years, Pyramid Research has been providing practical advice on emerging market and service opportunities to leaders in the converged communications, media and technology industries. This distinctive approach to our research helps our clients identify opportunities and develop profitable business strategies.
Our highly structured analysis closely examines the performance, technology trends, macroeconomic and regulatory environment of service providers and equipment vendors in all of the countries we cover. Using a bottom-up approach, we size market demand across services and countries, and conduct end user surveys to validate adoption trends and anticipate shifts in demand.
Unlike our competitors who provide general global answers by indexing data from a few select markets, we fully segment and analyze the competitive landscapes of more than 100 countries. We conduct our own primary research in every country and develop scenarios for growth across technologies by assessing existing and emerging business models.
This unparalleled foundation assures clients that advice from Pyramid Research is reliable, relevant, and practical.
Contact: Partner Support – partnersupport@globaldata.com
Sunil Sethia – ssethia@globaldata.com