Community: Holly's paper
AGM AS A COMMUNITY



Computer-Mediated Groups
A Study of a Culture in Usenet

A Dissertation
by
Holly Patterson

Submitted to the Office of Graduate Studies of
Texas A&M University
in partial fulfillment of the requirements for the degree of

DOCTOR OF PHILOSOPHY

December 1996
Major Subject: Computer Science

USAGE
You are free to quote from the dissertation subject to full citation and fair academic dealing. I would appreciate being informed of any such use. All commercial use is prohibited.
Copyright © 1996, Holly Patterson
http://www.sci.tamucc.edu/~hollyp/pubs/dis/dissert.html




ABSTRACT


This dissertation provides an analysis of the impact of computer-mediated communication (CMC) on the social behavior of a Usenet newsgroup called "alt.good.morning" (AGM). The descriptions and explanations are in terms of practice and activity theories based on a qualitative research methodology. Without the bias that face-to-face interaction is somehow better than CMC and with the holistic approach to CMC as a context rather than just a tool, this research explains how a spontaneous computer-mediated group performs, how conflicts are resolved and what part the computer plays in this interaction.

AGM is shown to be a vibrant community composed of people from around the world, the computer and the activities of the community in the context of CMC. The focus of the research is on the salient behaviors, beliefs, structures and processing that occur in AGM, as well as the interaction of those forces that create and shape that community. Foremost of these forces is the effect of CMC and the computer; they are not passive tools but active participants in the interaction.

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